eBay unveils ‘‘CPass’’ a brand-new comprehensive shipping management platform

The platform streamlines the process of order integration and management for merchants, giving them extra flexibility to process orders

eBay Inc., a global commerce leader that connects millions of buyers and sellers across the globe, today announced the unveiling of ‘‘Cross Border Parcel Shipping Solution’’ or ‘‘CPaSS’’, a new cross-border parcel delivery integration platform encompassing at present eight markets, including Malaysia, Singapore, Thailand, Indonesia, Vietnam, and the Philippines in the Asia Pacific region, aiding merchants to select from multiple logistics shipping solutions on a particular platform. The platform streamlines the process of order integration and management for merchants, giving them extra flexibility to process orders from various accounts all together while enhancing work efficiency and the total shipping experience on eBay.

Subsequently, with the precipitous growth of cross-border e-commerce in recent years, merchants are progressively considering ways to improve the efficiency of processing orders and handling customers’ increasing demands. Furthermore, logistics prices have skyrocketed due to pandemic-induced disruptions in the global supply chain, creating the necessity for more effective delivery platforms much more acute.

The CPaSS platform would facilitate eBay merchants to access and equate various logistics options from separate logistics service providers in a variety of categories. From sorting and printing shipping labels to managing and tracking order status, every single aspect of logistics can be effortlessly managed. The CPaSS platform can also support merchants process a myriad of orders laid under individual or distinct accounts and standardise inventory unit information, considerably reducing the time needed for repetitive procedures.

At present, the CPaSS platform presents service options from seven international logistic carriers, as well as Speed PAK (Orange Connex) Logistics Service, Hong Kong Post, Chunghwa Post (Taiwan), DHL Express, Thailand Post, Aramex, and DHL eCommerce Solutions. Merchants can select services centered on their requirements and save on superfluous costs. To support merchants, manage cross-border shipping orders more effectively, CPaSS also arrives with ‘‘Harmonized System (HS)’’ code functionality, granting sellers to ship commodities with ease to various regions with just the pertinent inventory unit information. On completion of each order, the CPaSS platform will inevitably store shipment information, making it simpler for sellers to deal with orders for repeat customers.

Vidmay Naini, Regional General Manager for Southeast Asia and India at eBay stated that eBay has constantly backed merchants in exploring overseas markets. For their SEA small and medium-sized merchants on eBay, there is huge demand for easy yet effective logistics solutions. The CPaSS comprehensive shipping platform is tailored for merchants in the Asia Pacific region, enabling them to streamline resources, reduce time expended on logistics operations and focus on expanding their cross-border businesses.

Naini added that eBay would continue to bring together new logistics solutions to the CPaSS platform with the aim of helping SMEs maximize cross-border e-commerce opportunities and achieve overall accomplishment.

The eBay CPaSS comprehensive cross-border parcel delivery platform has the following benefits:

1. Comprehensive management: Merchants can use a single CPaSS account to harmonise orders from various eBay accounts
2. Tailored logistics services: Merchants can select from seven logistics service providers to find solutions that best suit their requirements
3. Streamlined shipment information management: Merchants can manage and modify shipment information for numerous orders concurrently.
4. Automated customs declaration support: CPaSS transmits IOSS automated customs declaration information automatically
5. Automated data systematization: Automatic storage of merchants’ information and shipment records, streamlining the preparation process
6. Intuitive interface: An aesthetically pleasant and minimalist interface, therefore eBay merchants can carry their orders and manage shipments effortlessly
7. Enhanced inventory management system: A more effective SKU (Inventory Unit) management system

About eBay

eBay Inc. is a global commerce leader that connects people and builds communities to create economic opportunities for everyone. Their technology empowers millions of buyers and sellers in over 190 markets across the globe, offering everyone the prospect to grow and flourish. Founded in 1995 in San Jose, California, eBay is one of the globe’s largest and most extremely vibrant marketplaces for realizing great value and unique collections. In 2021, eBay authorized over $87 billion of gross merchandise volume.